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NEWS
Recap: Data & Innovation Conference 2025
We are proud to say that our Data & Innovation Conference 2025 that took place on May 16 in Düsseldorf was a success! With around 150 participants, it was an inspiring day focused on turning the potential of AI into real-world results [...]
Join Us at the diva-e Growth Leader 2025 Event! (Online)
Be part of it when leading experts from business and technology show how AI is already creating real value today – and what decision-makers need to know to stay ahead in the age of Generative Intelligence and LLMO [...]
Mediaan Conclusion is now Conclusion Intelligence
We are thrilled to announce that Mediaan Conclusion is now operating under the name Conclusion Intelligence. As experts in the field of Data & AI and part of Conclusion [...]
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BLOGS
Beyond Chatbots: Why Emotion-Aware AI Is the Future of Customer Support
In this blog, we’ll explore what Emotion-Aware AI is, how it differs from conventional sentiment analysis, where it’s most valuable, and how it’s already transforming customer experience in high-stakes industries [...]
Privacy-First NLP in Customer Support: Building Trust Through Responsible AI
But as powerful as NLP is, it also comes with risks. With growing concerns about data privacy and stricter regulations like the GDPR and the EU AI Act, it’s more important than ever to design NLP systems that respect and protect customer identities [...]
Intelligent Resource Planning Explained: Insights from a Consultant and a Data Scientist
No matter the industry, one thing is true: planning ahead is getting harder. Hospitals face sudden patient surges, airlines juggle complex schedules, and many businesses struggle to keep things running smoothly when plans change at the last minute [...]
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